Answers to some of our most frequently asked questions
What we manufacture
Our core business is the manufacture of lampshades. We have over time realised that we need to diversify our product offering and have since added product catagores to our range such as wire tables, scatter cushions, lamp bases, ottomans, placemats, table runners etc
Who we sell to
We unfortunately do NOT sell directly to the public. We supply a large portion of blue chip retailers in SA and therefore may not. We do however have an onsite factory shop which the public is welcome to shop from. These items comprise of over runs, discontinued stock and much more. Stock therefore changes daily and cannot be guaranteed.
We are very cognoscente of the increasing demand for raw materials worldwide required in the manufacture of decor related product and have thus taken the stance to implement an environmental policy available for viewing here.
HOW MUCH DOES A LAMPSHADE COST?
- Size of the shade: top x bottom x vertical height
- Type / shape of shade
- SA or E27 shade ring
- Fabrication of the shade (outer covering)
DO WE HAVE A SHOWROOM AND WHEN IS IT OPEN?
DO WE RECOVER EXISTING LAMPSHADES?
DO WE CARRY STOCK?
CAN I BUY JUST THE FRAME FROM WIRE WORLD AND COVER IT MYSELF?
DO WE DELIVER?
WHAT IS THE DELIVERY CHARGE?
HOW IS MY ORDER PACKAGED?
ARE WE SABS CERTIFIED?
WHAT GUARANTEE DO WE OFFER?
WHAT PAYMENT TERMS DO WE OFFER?
A 50% deposit will be required before we will commence with manufacturing, and the balance must be paid before the order will be dispatched.
30 day account for clients that have a purchase history with us and have filled out a valid credit application form that has been approved by our finance department
We have a credit card facility on site. Feel free to pay for your order upon collection
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
HOW LONG WILL MY ORDER TAKE?
DO WE OFFER AN INSTALLATION SERVICE?
WHAT PERCENTAGE OF OUR MANUFACTURED PRODUCTS ARE IMPORTED?
IS OUR FACTORY COMPLIANT?
Glossary of terms